How quickly will I hear back?
We aim to respond within 5 working days. Sometimes it may take a little longer if we need additional information.
Request help
Tell us how we can help you
Fill in the intake form. This helps us understand your situation and offer the right support. Not sure what fits you best? View our programmes for more information.
Your privacy is protected
All information you share through this form is treated strictly confidentially under GDPR and is never shared with third parties without your explicit consent.
Frequently asked questions
Frequently asked questions about the intake process
Are there any costs?
No. Our support is free. Stichting Victoria's Fundación is a registered ANBI; we do not charge for guidance.
Do I need a municipal indication?
Not necessarily. We are an independent ANBI, not a municipal service. During intake we discuss whether an indication, referral or other route applies to your situation.
What happens to my data?
Everything you share is handled confidentially under GDPR. We share nothing without your consent. Read our privacy statement for more information.
Nobody has to walk this alone.
We are happy to walk part of the way with you. Finding the form difficult? In step 4 or 5, feel free to type "Please call me". A few words are enough.