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We handle your data with care. This page explains what we collect, why, who we share it with and what rights you have.
Last updated: June 2026
Stichting Victoria's Fundación. Chamber of Commerce: 97199974. RSIN: 867948322. Postal address: Postbus 302, 1780 AH Den Helder, the Netherlands.
Stichting Victoria's Fundación is responsible for processing personal data as described in this statement.
Questions about privacy? Use the contact form and choose the subject that fits your question.
We only process data you give us or that we need for our services. Depending on your relationship with us, this may include:
Help seekers: via the intake form, including name, contact details, date of birth, city and a description of your situation.
Donors: name, email address, donation amount, payment method and details needed for a receipt and our ANBI administration.
Businesses and partners: contact person, company name, email, phone and messages about collaboration or sponsorship.
Volunteers: name, contact details and information needed for scheduling and deployment.
Website visitors: via the contact form, name, email and message. We never ask for more data than necessary.
To contact you and organise support or guidance.
To process donations, thank donors and meet fiscal and ANBI obligations towards the Dutch Tax Administration.
To manage collaborations with businesses and partners.
To deploy and coordinate volunteers.
To improve our website and answer questions.
We do not sell data to third parties or use it for unsolicited advertising.
We process personal data based on your consent (for example when submitting a form), performance of an agreement (donation or support), legal obligation (ANBI reporting, tax law) or legitimate interest (organisation and communication).
Client and trajectory data: up to seven years after closure, unless the law requires a longer period.
Donation data: seven years in line with the fiscal retention obligation for ANBI and the Tax Administration.
Contact and intake forms: up to one year after the last contact, unless there is an ongoing trajectory.
Volunteer data: up to one year after volunteer work ends.
We only share data when needed for our services or when legally required.
Payment providers process data for online donations. They act as processors under our responsibility.
IT and communication services (such as forms and ticket systems) may process data on our behalf. We have processor agreements with these parties.
For our ANBI status we publish financial data on the ANBI page. This does not include donors' personal details.
For online donations via the donation page, we process data through our payment provider (for example iDEAL or card). The provider receives payment details needed to complete the transaction.
Donations are in principle final. Unjustified chargebacks or reversals are recorded. See also our terms under Donations and online payments.
As an ANBI-recognised foundation we must report our spending transparently. On the ANBI page you will find our annual reports and policy documents.
We keep donation data for fiscal administration and to account to the Tax Administration on request. We do not publish donors' names or addresses.
Our website uses few cookies, mainly functional ones. Read more in our cookie policy.
We take appropriate technical and organisational measures to protect data against loss, misuse or unauthorised access. Access to personal data is limited to people who need it for their work.
You may access, correct or delete your data, restrict processing, object or request data portability, as far as the law allows.
Submit a request via the contact form. State that it concerns privacy or your rights under the GDPR. We respond within thirty days.
If you disagree with our answer, you may file a complaint with the Dutch Data Protection Authority at autoriteitpersoonsgegevens.nl.
Unhappy with how we handle your data? Use the contact form or read our complaints procedure.
We may update this privacy statement. The current version is always on this page. For significant changes we will inform you where possible.